EMAIL ADDRESS :

hellobighandshake@thegiftclub.io

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THE

BIG

HANDSHAKE
Loyalty

Brought to you by The Gift Club and The Loyalty People

16-17 October 2023: Novotel Hotel Amsterdam City Centre

 

There hasn't been a GREAT event for the loyalty industry that delivers effective networking, peer to peer collaboration, great learnings and awesome onsite experience....until now

HADIE PERKAS

CEO and Founder of The Gift Club and The Big Handshake

Days
Hours
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ABOUT

The BIG Handshake - Loyalty

An absolute must for anyone associated with loyalty.

The Gift Club has partnered with The Loyalty People to deliver "The Big Handshake - Loyalty' - a one and a half day networking and learning event that brings together the brightest from the industry in October 2023

WHERE IS THE EVENT :

Novotel Amsterdam City Centre

WHEN IS THE EVENT :

16/17 October 2023

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SPEAKERS
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PARTICIPANTS
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HOURS OF NETWORKING
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BUSINESS INTRODUCTIONS

ROUND TABLE BONDING SESSIONS

Round table workshops offer an opportunity for up to 25 guests to take the first steps towards solving common real life business problems.

Hosted by an industry ambassador, attendees will have the opportunity to choose from two workshops to attend.  Day one workshop is by invitation only.

16th October 

by invitation only

Creating a loyalty life cycle and loyal customer from day one

Making loyalty pay – subscription based loyalty schemes

Supported by The Marketing Lounge Partnership

Workshop Two Day Two

How to profit from the loss (of your customer ) 

Please get in touch with us for sponsorship and moderation opportunities

Workshop Three Day Two

A guide to investing in loyalty

Please get in touch with us for sponsorship and moderation opportunities

Workshop Four Day Two

How to make Gen Z loyal

Please get in touch with us for sponsorship and moderation opportunities

Workshop Five Day Two

Putting ESG at the centre of your loyalty program

Please get in touch with us for sponsorship and moderation opportunities

OUR SPEAKERS

Meet the industry know-it alls who'll be gracing us with their presence and injecting you with knowledge and wisdom!

Flora Leoni

Head of Data, CRM and Services Carrefour Italia

David Forsyth

Senior Manager, Gift Cards, Adidas

Sian Larsen

Senior Customer Rewards Manager, The Post Office

Karen Dumbrell

Senior Manager, Membership at Arsenal F.C

Denis Huré

CEO Reward the World™

Tiffany St James

Digital Industry Educator

Tom Peace

Managing Director The Loyalty People

Lisa De Vreede

Product Owner of Protectmaxx Alphacomm

Rob Burgess

Editor Head for Points

Jay Atkinson

Head of EMEA and Russia TDS Gift Cards

April
Cox

Retail Solutions Director UK Catalina UK

Dave
Allen

Group Commercial Director, Epsilon

Bill Alexander

Chairman, Motivates

Anthea Crawford

Head of Retail and Payment Partnerships, Google Play

Richard Robertson

Regional Managing Director, epay

Ben Rabb

COO at BitCard

Gaetano Giannetto

Founder and CEO, Epipoli

Flora
Leoni

Head of Data, CRM and Services Carrefour Italia

David Forsyth

Senior Manager, Gift Cards, Adidas

Sian Larsen

Senior Customer Rewards Manager, The Post Office

Karen Dumbrell

Senior Manager, Membership at Arsenal F.C

Denis
Huré

CEO Reward the World™

AGENDA

Here's the breakdown of the two days to include all networking, learning and entertainment opportunities.

The BIG Handshake (2)

16th October - VIP Brands By Invitation Only. Supported by The Marketing Lounge Partnership

12:00
WELCOME AND NETWORKING LUNCH
14:00
Workshop
Creating a loyalty life cycle and a loyal customer from day one
15:00
KEYNOTE SPEAKER SESSION

Manners in Marketing- How to foster a culture of good manners. Saying Please, Thank you and Sorry to your customers

15:30
COFFEE BREAK

Leg stretching time and recess. Enjoy coffee, tea and biscuits in the company of your peers

16:00
WORKSHOP
Making loyalty pay - subscription based loyalty schemes
16:45
Insight Presentation

Gen Z loyalty

17:30
Well deserved networking drinks

17th October - Open to everyone

09:00
WELCOME AND NETWORKING
09.30
PANEL DISCUSSION

Re-inventing Loyalty - imagine if the world was 100% digital

10.15
DEBATE

Let’s debate! -  Points vs Subscription

11.00
COFFEE AND NETWORKING IN THE EXHIBITION AREA
11:30
WORKSHOP

How to make Gen Z loyal

WORKSHOP

How to implement and improve a market-leading subscription based loyalty solution

12.30
LUNCH AND NETWORKING - THE EXHIBITION AREA
14:00
WORKSHOP

A guide to loyalty investment

WORKSHOP

Profit from the loss ( of your customer)

15.00
PANEL DISCUSSION ONE

Let’s get emotional ( The powerful love of Brand Loyalty)

PANEL DISCUSSION TWO

Topic TBC

15:45
COFFEE AND NETWORKING
16:15
KEYNOTE SPEAKER SESSION

Women Leading Loyalty

17:00-19:00
NETWORKING DRINKS

GRAB YOUR TICKET NOW!

Head of Loyalty, CRM, Engagement or Marketing for a consumer brand or retailer?

Register your eligibility for a free VIP ticket for Day 1 and Day 2 including a three course meal and training with peers plus one night accommodation on Day 1.
No vendors allowed on Day 1.
Seat booked 65%
( 325 / 500 ) Available seat

£699 - Everyone Else

These tickets are offered to 'Everyone Else' for Day Two only. For clarity, if your company sells services or products to or on behalf of FMCG, CPG, Insurance and Finance brands, Banks, Fashion and Beauty brands, Telcos, Hotels, Airlines and Travel brands then this is the ticket for you. If you are unsure, please contact us before purchasing your ticket to avoid disappontment.
All prices exclude Dutch VAT
Seat booked 65%
( 325 / 500 ) Available seat

£120 - Consumer Brands

These tickets are strictly offered to consumer brands for Day Two only, including FMCG, CPG, Insurance and Finance brands, Banks, Fashion and Beauty Brands, Telecos, Hotels, Airlines and Travel brands etc. If your company sells services or products on behalf of or to these companies please purchase the "Everyone Else" ticket type. If unsure, please contact us before purchasing your ticket to avoid disappointment.
All prices exclude Dutch VAT
Seat booked 65%
( 325 / 500 ) Available seat

SPONSORS AND PARTNERS

The Gift Club Logo V4 Transparent (2)
The Loyalty People 72dpi black (1)

PHOTOS FROM THE BIG HANDSHAKE 2023

In May 2023 The Big Handshake in London attracted over 100 companies and over 140 attendees. 

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Handshake pic
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TESTIMONIALS

WHAT OUR ATTENDEES SAY

Check out below to see what our past attendees have to say about their experience.

 
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GET IN TOUCH

CONTACT US FOR FURTHER INFORMATION

If you need more information about the event, please don't hesitate to contact us. We are happy to answer any questions you may have and provide you with additional details.

EVENT VENUE:

Novotel Europaboulevard 10, 1083 AD Amsterdam, The Netherlands

Novotel Hotel Amsterdam City Centre

Novotel Hotel Amsterdam City Centre