EMAIL ADDRESS :

hellobighandshake@thegiftclub.io

THE

BIG

HANDSHAKE
Gift Cards and Incentives

Brought to you by the The Gift Club

14th and 15th May 2024: Van der Valk Hotel Amsterdam – Amstel

 

For the 2nd year running, we’re back with The BIG Handshake and this time in Amsterdam across two days. Bringing companies together to meet and go on to create long lasting partnerships as a result of our hard work, is what makes us super happy.

HADIE PERKAS

CEO and Founder of The Gift Club and The BIG Handshake

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ABOUT

The BIG Handshake - Gift Cards and Incentives

An absolute must for anyone associated with gift cards, incentives and rewards in Europe and beyond

Day One, 14th May - 1pm to 7pm

  • Panels and keynote
  • 90 minute speed networking session. 3 minutes to elevate your pitch, product or services to 40+ companies
  • Live voting for top 3 partner pitches and best pitch
  • Winner 'spotlight presentation' and best pitch award
  • Networking drinks
  •  

Day Two, 15th May - 9am to 5pm

Interactive panels, break out sessions and debates. 

  • European trends, data and insights
  • The Art of Partnership Selling
  • Marketing: Can it make or break your gift card programme?
  • Brighten Brand Experience and Customer Retention by Turning Your Gift Card Product into a Loyalty Proposition
  • 60 minute speed-networking and cleverly curated match -made sessions
  • Meet exhibitors
  • Best pitch award and 3 minute winner spotlight

 

WHERE IS THE EVENT :

Van der Valk Hotel, Joan Muyskenweg 20, 1096 CJ Amsterdam, Netherlands

WHEN IS THE EVENT :

14th and 15th May 2024

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BUSINESS INTRODUCTIONS

OUR SPEAKERS

Meet the industry know-it alls who'll be gracing us with their presence and injecting you with knowledge and wisdom!

Flora Leoni

Head of Data, CRM and Services Carrefour Italia

David Forsyth

Senior Manager, Gift Cards, Adidas

Sian Larsen

Senior Customer Rewards Manager, The Post Office

Karen Dumbrell

Senior Manager, Membership at Arsenal F.C

Denis Huré

CEO Reward the World™

Tiffany St James

Digital Industry Educator

Tom Peace

Managing Director The Loyalty People

Lisa De Vreede

Product Owner of Protectmaxx Alphacomm

Rob Burgess

Editor Head for Points

Jay Atkinson

Head of EMEA and Russia TDS Gift Cards

April
Cox

Retail Solutions Director UK Catalina UK

Dave
Allen

Group Commercial Director, Epsilon

Bill Alexander

Chairman, Motivates

Anthea Crawford

Head of Retail and Payment Partnerships, Google Play

Richard Robertson

Regional Managing Director, epay

Ben Rabb

COO at BitCard

Gaetano Giannetto

Founder and CEO, Epipoli

Flora
Leoni

Head of Data, CRM and Services Carrefour Italia

David Forsyth

Senior Manager, Gift Cards, Adidas

Sian Larsen

Senior Customer Rewards Manager, The Post Office

Karen Dumbrell

Senior Manager, Membership at Arsenal F.C

Denis
Huré

CEO Reward the World™

“A BIG Thank You to you for making our day so spectacular. The work put into making it happen must have been immense and the organisation was top notch. The day itself was excellent – the content, the venue, the tone and the people all made it what it was – and everyone seemed to enjoy it, learned lots and made loads of human connections – exactly how we discussed! You tried to give MLP as much value as possible both prior and throughout the day and the little off the cuff ideas like following the cow on wheels to the bar for the networking drinks, really worked! Thank you again!”

Simon Jamieson, Managing Director at The Marketing Lounge Partnership. Lead Sponsor for Day 1 at the BIG Handshake Loyalty, Amsterdam

ATTENDING COMPANIES

AGENDA

Here's the breakdown of your day to include all networking, learning and entertainment opporunities.

The BIG Handshake (1)

Day One - 14th May

Supported by Blackhawk Network Europe

13:00
Registration and Welcome

Coffee, Tea, Pastries

13:30
Opening address and The BIG Handshake

With Hadie Perkas, CEO of The BIG Handshake and The Gift Club

13:45
Interactive Panel Session

" Joyalty " - happiness that resonates through a business from leadership to employee to customer. 

 

Our experts will look at how customer loyalty can be infused within business values internally and externally,  in a holistic and scientific way

14:30
Data and Research Keynote Presentation

How to use customer rewards and incentives to make the right impression  - covering the  importance of choice and building the right rewards-based customer acquisition campaign.  Presented by Chris Ronald, VP  EMEA B2B, Blackhawk Network

15:00
Coffee Break
15:45
The BIG Speed Networking Session

Get ready for some fast talking, close-up conversation ( mints and business cards / QR codes at the ready!).  We invite everyone to enjoy The BIG Handshake’s first BIG speed networking session on Day One.  In this session,  you’ll have 3 minutes each to introduce your products or services to the person sitting opposite you before moving along to the next delegate.  Listen out for the bell and our MC’s instructions

16:30
The BIG Speed Networking Session Resumes

Get ready for some MORE intimate pitches.  We invite everyone to enjoy The BIG Handshake’s second BIG speed networking session. Now that you’ve had experience,  in this session,  you’ll have 2 minutes each to introduce your products or services  to the person sitting opposite you before moving along to the next delegate

17.00
Best Pitch Award followed by Networking Drinks in Club Pampus Bar

Delegate voting for three best pitches followed by The BIG Handshake’s best pitch award

Day Two - 15th May

09:00
Registration and Welcome

Coffee, Tea, Pastries

09:30
Welcome note from BVCNL, event partner and The Netherlands gift card associaiton
09:50
The BIG Handshake and table introductions
10:10
Presentation

A quick scan of the Gift Card and Incentive market in Europe

Looking at the landscape for 2024 and 2025 and over the next 5 years in Europe.  What and who are turning heads?  What actions are consumers taking?  Will things change or stay the same? 

10:30
Audience Workshop

The Art of B2B Partnership selling

Do you think selling a product or service is easy?.  What about selling the idea of a concept?  The BIG Handshake invites our audience to join this 45 minute practical workshop that will challenge what you think you know about securing new partnerships whilst learning a new type of sales skill. Is  partnership selling an art or a science or a whole new ball game entirely?

11:15
Coffee and Networking
12:00
Interactive Panel Discussion sponsored by Jigsaw Business Solutions

Marketing: Can it make or break your gift card programme

Inadequate marketing efforts can lead to low sales. Investing in smart and effective strategies will raise awareness and incentivise gift card and gifting purchases. From making better processing decisions to diverse digital or physical approaches this panel will also delve into how the consumer will most likely respond to them.

12:40
Keynote

How to create a fast-selling, brand new gift card 

We invite our guests to join Annemijn Borsten, MD of Wonderbox in The Dam.  She’ll be sharing what her 14 year B2B product journey has taught her about launching and marketing the fastest growing gift card in the Netherlands.

13:10
Networking Lunch
14:30
Introduction to The BIG Speed Networking Session
14:45
The BIG Speed Networking Session

Get ready for some fast talking, close-up conversation ( mints and business cards / QR codes at the ready!).  We invite everyone to enjoy The BIG Handshake’s first BIG speed networking session on Day One.  In this session,  you’ll have 3 minutes each to introduce your products or services to the person sitting opposite you before moving along to the next delegate.  Listen out for the bell and our MC’s instructions.

15:15
Break
15:25
BIG Speed Networking Session Resumes

Get ready for some MORE intimate pitches.  We invite everyone to enjoy The BIG Handshake’s second BIG speed networking session. Now that you’ve had experience,  in this session,  you’ll have 2 minutes each to introduce your products or services  to the person sitting opposite you before moving along to the next delegate. 

16:00
Best Pitch Audience Vote

Delegate voting for best pitch

16:10
Interactive Panel Discussion

Brighten Brand Experience and Customer Retention by Turning Your Gift Card Product into a Loyalty Proposition 

In store or online, gift cards definitely shouldn’t be left to the consumer to select from the end of the aisle or in front of the cash register or should they be buried at the bottom of your website’s menu.  With more and more customers seeking excellent customer service and a unique brand experience, our panel will discuss unique and recommended ways to use gift cards that will not only help you build customer loyalty but retain that loyalty too.

 

16:40
Best Pitch Award and 3 minute Winners Spotlight

Presentation of The BIG Handshake’s best pitch award

16:45
Closing note

Tickets now on sale

OUR SPEAKERS

Meet the industry know-it alls who'll be gracing us with their presence and injecting you with knowledge and wisdom!

Jamie Snelgrove

Head of Business Development, Society of London Theatre | UK Theatre

Sara Arecco

Head of Customer Success, Antavo

Annemijn Borsten

Managing Director Netherlands, Wonderbox Netherlands

Educardo Miccolis

Founder, Copa International Consulting

Tony Stacey

Head of Partnerships, Rakuten TV

Katie Cannon

Managing Director, Jigsaw Business Solutions

David Forsyth

Senior Manager, Gift Cards, adidas

Katharina Wittgens

Managing Director at IB & Business Psychologist

Jock Jordan

Regional Vice President B2B at Blackhawk Network, One4all Ireland, Netherlands & DACH, Blackhawk Network

Chris Ronald

VP EMEA B2B - Incentives, Rewards & Benefits, Blackhawk Network

OUR SPEAKERS

Meet the industry know-it alls who'll be gracing us with their presence and injecting you with knowledge and wisdom!

Jamie Snelgrove

Head of Business Development, Society of London Theatre | UK Theatre

Sara Arecco

Head of Customer Success, Antavo

Annemijn Borsten

Managing Director Netherlands, Wonderbox Netherlands

Educardo Miccolis

Founder, Copa International Consulting

Tony Stacey

Head of Partnerships, Rakuten TV

Katie Cannon

Managing Director, Jigsaw Business Solutions

David Forsyth

Senior Manager, Gift Cards, adidas

Katharina Wittgens

Managing Director at IB & Business Psychologist

Jock Jordan

Regional Vice President B2B at Blackhawk Network, One4all Ireland, Netherlands & DACH, Blackhawk Network

Chris Ronald

VP EMEA B2B - Incentives, Rewards & Benefits, Blackhawk Network

SPONSORS AND PARTNERS

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z-ezpin Logo (3)

PHOTOS FROM THE BIG HANDSHAKE MAY 2023

In May 2023 The BIG Handshake in London attracted over 100 companies and over 140 attendees.

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Handshake pic
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TESTIMONIALS

WHAT OUR ATTENDEES SAY

Check out below to see what our past attendees have to say about their experience.

 
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GET IN TOUCH

CONTACT US FOR FURTHER INFORMATION

If you need more information about the event, please don't hesitate to contact us. We are happy to answer any questions you may have and provide you with additional details.

EVENT VENUE:

Van der Valk Hotel Amsterdam – Amstel, Joan Muyskenweg 20, 1096 CJ Amsterdam, Netherlands

Van der Valk Hotel Amsterdam - Amstel

Joan Muyskenweg 20, 1096 CJ Amsterdam, Netherlands